NAS_branches_logos_England_v1 copy_Avon_Avon

Useful Contacts

Autism Helpline:

tel: 0808 800 4104 (mon-fri, 10 am-4 pm) or complete online form which can be found:


NAS Autism Helpline provides impartial, confidential information and advice for people with autism spectrum disorders and their families and carers. Calls to these numbers are free from landlines and most mobiles.


The service includes advice on:


Parent-to-Parent Service:


Education Rights Service:

Options provides support for adults with learning disabilities, acquired brain injuries, mental health needs, autistic spectrum disorders, and physical and sensory impairments. We are based in Bristol and cover all of Bristol, as well as South Gloucestershire, Bath and North East Somerset and North Somerset. We provide supported living, supporting people to live in their own home with all aspects of independent living and also provide community outreach which involves supporting people to access the community and take part in activities of interest to them.


Additionally, as part of Options, is a service called Evolve, which provides group based support for young people with learning disabilities and Autism from the age of 16-25. The programme offers a wide variety of activities and training, with an emphasis on facilitating community inclusion and increasing independence. The programme consists of four key areas – Independent Living Skills, Vocational Training & Community Work Projects, Social Inclusion and Health & Fitness. People can access Evolve alongside college placements, upon completion of education or as a more personalised alternative to traditional mainstream provision, attending on a basis that suits individual needs.


For further information: Telephone: 0117 966 7451 or Email: Check out their website at:


For information on benefits including DLA, PIP, ESA etc. visit: 


The Care Forum provides an Advocacy Service in North Bristol, please visit: for further information.


Swan Advocacy offers a full range of statutory and generic advocacy provision to the residents of South Gloucestershire. or contact on: Telephone: 03333 447928 or Email:


SEAP - Support Empower Advocate Promote - covers Bristol and other areas, please visit: for further information.

Learning Disability England (LDE)

Housing and Support Alliance is an independent advice and information service for people with learning disabilities. The aim is to assist people with learning disabilities achieve greater control over aspects of their life and to provide more housing and support choices - more options for individuals, parents, social services, care agencies. It exists to help people obtain the best option for their circumstances and this includes independent supported living and home ownership.  It does this by providing practical help, advice and information. It can be a gateway to accessing different types of social housing.


The Advice Line (Mon-Fri, 10am - 4pm): 0300 201 0455 or email:

please visit: for further information

Carers UK

Carers UK help carers and their families. For more information visit: or call their advice Line: 0808 808 7777

Well Aware, run by the Care Forum, is a directory of organisations and groups offering health and wellbeing services and activities in the local area. Well Aware has information on: Social activities, Support groups, Community groups, Home maintenance, Home adaptations, Assisted living equipment, Transport help, Mobility equipment, Care homes, Personal Care, Respite care, Counselling... and much, much more!


Well Aware is also the information and signposting service for Healthwatch and therefore investigates complaint made about an organisation or service. If you know of an organisation, community group or service that is not on Well Aware, let them know. You can visit their webpage: or, if you do not have access to a computer, you can call them on their Freephone number: 0808 808 5252 and they’ll do the searching for you.


For further information: email: or check out their Facebook page or Twitter: @WellAware_TCF

Bristol Autism Spectrum Service (BASS) provide a service to autistic adults and professionals and carers who support them. Including: advice sessions, support groups, a wealth of information on their website, provide assessments and support partners amd carers.


For further information: Tel: 01275 796200 or Email: or Website:

Local Council

Each has an Autism Group and are developing an Autism page on their websites to give details of what they are doing for Autism and other useful information. These pages can be found on the following links:




South Gloucestershire:

NAS Transition Support


The transition support service is a free, confidential and nationwide service providing telephone and email support for autistic young people, their parents and carers. The service provides information and advice on the transition from education to adulthood. This includes transition planning, help exploring future options, accessing community care support, applying for benefits and challenging decisions.


You can contact them by calling 0808 800 0027 or email:

Autism Services Directory


Autism Servies Directory is the UK's most comprehensive directory of services and support for autistic people, their families, and people who work with them. Please note that the NAS does not inspect the services listed.

Sportarray is a North Somerset Council initiative aiming to increase the number of people with a disability or long-term health condition regularly playing sport. We support clubs, coaches and volunteers to gain knowledge and skills to provide inclusive sport sessions as part of their club activities.


The Sportarray project is part of a four UA West of England inclusive sport website called Sports Rush, which includes a handy ‘Club Finder’.  You can put in your post code and find a local opportunity.  It also covers lots more sports that may be available over the border in a neighbouring local authority. Please take a look at


For further information: Contact the Sport and Active Lifestyles Team on 01275 882 734 or, or take a look at: Sportarray information on North Somerset website

Counselling Directory was set up by a team who know how difficult it can be to find support.


The confidential service enables you to find a counsellor, with experience in autism in your local area. All professional counsellors listed on Counselling Directory have provided us with proof of membership with a professional body, and have all relevant qualifications and insurance.


For further information: visit Counselling Directory.

Community Advice Service for North Bristol


New advice services are now available in north Bristol, thanks to additional funding secured by North Bristol Advice Centre. The Community Advice Service will provide a range of support to help people maximise their income and improve their financial wellbeing. It includes:

  • Home visits for over 50s

  • Southmead Advice Appointments – weekly appointments to help with benefits queries. Booking essential.

  • Get Online – this popular drop-in to help people to get online and develop their digital skills will now run two mornings per week.


Appointments can be booked by calling NBAC on 0117 951 5751. Lines can be busy, especially on Mondays, so if you can’t get through please leave a message with your name and number and we will call you back. Alternatively, you can fill in an enquiry form on our website and we will get back to you.


To view all our appointment times and locations, or fill in an enquiry form, please visit our website


For further information: Contact Katherine Tanko, North Bristol Advice Centre on 0117 951 5751 or 07887 397 021 or