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Research: Consultations and Surveys

Healthwatch South Gloucestershire has put together a survey about the Accessible Information Standard (AIS), which came into force in August 2016. This Standard sets out the support that people with a physical/ sensory impairment, or a learning disability should expect to receive when they use health and social care services.


Healthwatch South Gloucestershire is keen to find out:

  • if people have heard of the AIS

  • if people for whom the AIS applies are getting the information and support that they need


The survey can be completed online or via hard copies, upon request. People can also get in touch through a number of other ways:

Call:                     01454 543 402

Text:                    Text ‘sg’ followed by your story to 07860 021 603


Write:                  Healthwatch South Gloucestershire, c/o The Care Forum, The Vassall Centre, Gill Avenue, Bristol BS16 2QQ



For more information on what ther accesssibile information standart is click here: AIS - NHS England link


Thank you from Healthwatch South Gloucestershire for taking the time to complete the survey. Your feedback will help us enormously.

"Tell us about your care"


The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. The CQC wants to hear from people it doesn’t usually hear from and so are running their ‘Tell us about your care’ project.


This project aims to make it easier for autistic people, their families, and the professionals who support them to pass on information about the experiences and needs of children and adults with autism directly to the CQC.


This will help the CQC to improve how services across the country support people with autism, including hospitals, dentists, GP practices etc.


This project has been set up so that anyone can tell the CQC about the care they receive, good or bad, so it can be used to help improve the overall quality of care provided in England.


To have your say, or direct families who’d like to, please visit -

Please see email statement below from Autistica: NHS plan commits to “happier, healthier, longer lives”


NHS England has published its Long Term Plan - stating how £20 billion will be spent on improving NHS services over the next 5-10 years. For the first time, NHS England has made improving healthcare for autistic people a top priority.


We worked with the NHS to shape this plan and they now share our vision, stating a commitment to 'happier, healthier, longer lives' for autistic people and their families. The NHS plan commits to:


  • Reduce preventable deaths

  • Pilot health-checks for autistic adults.

  • Improve community mental health support and suicide prevention

  • Reduce diagnostic waiting times for children

  • Halve the number of autistic people or people with a learning disability in inpatient care

  • Provide more training for NHS staff on autism and learning disabilities

  • Ensure all local services making reasonable adjustments for autistic people

  • Increase volunteering and internship opportunities for autistic people


Read more about how the plan affects you


A lot more work will be needed to deliver these commitments. We’ll continue to work closely with people across the NHS to progress these and other community priorities like adult diagnosis.


My sincerest thanks,


Ed at Autistica

Policy and Public Affairs Lead